Questions about our services
Find a useful starting point, then bring your own questions into the conversation.
AI chatbot coming soon
Browse the answers below or contact the Rusetat team for help with your enquiry.
Travel
Find an initial answer here, then ask about your circumstances.
Are the destinations fixed packages?
No. They are inspiration for a tailored conversation. Dates, pricing, suppliers and availability are confirmed in your quotation.
Is legal advice included with paid services?
Yes. Every paid Rusetat service includes legal advice relevant to the service purchased. The engagement explains the adviser, scope and any specialist work requiring a separate mandate.
Can I request a corporate event quote?
Yes. The corporate travel page has an interactive brief for your event, people, arrangements and budget.
Visas & migration
Find an initial answer here, then ask about your circumstances.
Can you guarantee visa approval?
No. Relevant authorities determine eligibility and outcomes. Application assistance supports preparation rather than guaranteeing a decision.
How do I choose a visa type?
Start with the service category and read the individual introductions. Discuss your circumstances before deciding which route to prepare for.
Should I upload documents here?
No. Keep the first enquiry brief and avoid sensitive information. Discuss an appropriate sharing method with the team.
Au pair & recruitment
Find an initial answer here, then ask about your circumstances.
Are placements or jobs guaranteed?
No. Start with an enquiry about current services, programmes or opportunities. Availability, selection and immigration permission are separate matters.
Where can I learn about the process?
The candidate, host-family and employer pages introduce the questions to discuss. Confirm responsibilities, fees and support before committing.
Getting started
Find an initial answer here, then ask about your circumstances.
Does preparing an enquiry send it?
No. The website prepares a message in your browser. You choose whether to send it using your own email or WhatsApp account.
Can I visit the office?
Please contact the team to confirm a suitable time and office access before travelling to Centurion.
Tell us what you’re planning
Share your destination, the service you need and the questions you would like to discuss.
Legal advice relevant to your service is included for every paying client.
Ruse AI